LTIMindtree Partners with Voicing.AI to Revolutionize Customer Engagement

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LTIMindtree Partners with Voicing.AI to Revolutionize Customer Engagement

Strategic investment aligns with LTIMindtree’s AI-first strategy to enhance customer experiences and business processes globally.

December 04, 2024: LTIMindtree USA Inc., a subsidiary of LTIMindtree [NSE: LTIM, BSE: 540005], has announced a groundbreaking partnership and strategic investment in Voicing.AI, a cutting-edge start-up specializing in Agentic AI for customer engagement processes.

This collaboration reflects LTIMindtree’s vision of “AI in everything, Everything for AI, and AI for Everyone.” Voicing.AI’s proprietary technology leverages conversational, contextual, and emotional intelligence to deliver human-like voice capabilities in over 20 languages.

By integrating Voicing.AI’s platform with custom tools, CRM systems, and call management software, LTIMindtree aims to empower clients to optimize costs, mitigate risks, and enhance user experiences. This partnership also helps address revenue leakages and create upsell opportunities. Voicing.AI’s SOC2 and HIPAA-compliant technology ensures robust data security for enterprise adoption.

Also read | L&T Technology Services Secures $50 Million Deal for Product Integration in North America

Quoting Leadership:

Debashis Chatterjee, CEO and Managing Director of LTIMindtree, remarked, “Our investment with Voicing.AI aims to redefine how businesses interact with their customers through intelligent automation and AI. This partnership reinforces our dedication to innovation and positions LTIMindtree as a leader in platform-driven operations.”

Abhi Kumar, Co-Founder of Voicing.AI, added, “Voicing.AI is disrupting the customer engagement market by personalizing customer interactions and fostering meaningful dialogues between businesses and their clients. LTIMindtree’s vision for Responsible AI transformation makes them an ideal partner for our mission.”

This partnership highlights LTIMindtree’s commitment to using AI to transform business processes, drive innovation, and create value for global enterprises.

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