Firstsource to Develop Specialized AI for U.S. Mortgage Industry

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Firstsource to Develop Specialized AI for U.S. Mortgage Industry

New AI model aims to speed up loan applications and improve customer experience.

Firstsource Solutions, a global leader in business process services, has announced plans to build a specialized Large Language Model (LLM) for the U.S. mortgage market.

This AI model will streamline loan applications, making the process faster and more efficient. It will help with tasks like credit checks, document digitization, and risk assessment.

Also read | SurveyMonkey Opens New Office in Bengaluru

The new AI model, part of Firstsource’s relAI suite, combines deep expertise in the mortgage field with cutting-edge AI technology. It aims to create a smooth digital experience for both customers and loan officers.

CEO Ritesh Idnani emphasized that this move is part of Firstsource’s strategy to merge technology with industry knowledge. By improving automation and decision-making, Firstsource is set to transform mortgage processing with this new innovation.

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